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Agent Corner

Creating Personalized Patient Experiences

A Healthcare Experience Unlike Any Other

World-class care that puts the patient first

The Villages Health is a patient-centered and community-based healthcare system dedicated to caring for patients in The Villages® and the surrounding community.

We have a 98% patient satisfaction rating, are in the top 1% of the nation’s health systems** and operate to help The Villages and surrounding community become America’s Healthiest Hometown®. Our world-class net promoter score comes from all the wonderful reviews we receive from our patients. Comes see what sets The Villages Health apart and experience the difference.

Our passion for patient satisfaction has earned The Villages Health a world-class Net Promoter Score (NPS) of 95 in October 2021. * NPS is a gold standard customer experience metric using a range of -100 to 100+ with anything over 80 considered “world class”.

Discover the Difference

There’s more to delivering care excellence than short wait times and board-certified doctors – The Villages Health offers these benefits and so much more. Our healthcare model is as unique as the communities we serve and is specifically designed to meet the individual needs of our patients.

We’ll Treat You Like Family

The Villages Health has a team of 60+ board-certified physicians across more than 15 medical specialties. If you’re ready to experience the difference for yourself, find the convenient care center location nearest you and speak to one of our friendly new patient specialists. They’ll answer your questions and help you schedule your first primary care or specialty care visit.

*Based on Net Promoter Score (NPS) October 2021. NPS is a gold standard customer experience metric using a range of -100 to 100+ with anything over 80 considered “world class”.

**Source: UnitedHealthcare measured the performance of The Villages Health with The Healthcare Effectiveness Data and Information Set (HEDIS), a tool developed by the National Committee for Quality Assurance (NCQA) that’s used by more than 90 percent of America’s health plans to measure the level of care and service.

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Each time I visit I become more impressed with how well the Center is organized, staffed and operated. I've had several visits to Audiology with Greg Freeman over the past few weeks and found him to be reassuring and professional and encouraging, making my transition into hearing aids a little easier to deal with. Everything from check-in, the visit itself, the follow-up appointment scheduling and the check-out runs like clockwork.

Anthony Roselli, Patient at Colony Care Center