Agent Corner

Creating Personalized Patient Experiences

A Health care Experience Unlike Any Other

World-class care that puts the patient first

The Villages Health is a patient-centered and community-based health care system dedicated to caring for patients in The Villages® and the surrounding community.

We have a 98% patient satisfaction rating, are in the top 1% of the nation’s health systems** and operate to help The Villages and surrounding community become America’s Healthiest Hometown®. Our world-class net promoter score comes from all the wonderful reviews we receive from our patients. Come see what sets The Villages Health apart and experience the difference.

Our passion for patient satisfaction has earned The Villages Health a world-class Net Promoter Score (NPS) consistently in the 90s. * NPS is a gold standard customer experience metric using a range of -100 to 100+ with anything over 80 considered “world class”.

Discover the Difference

There’s more to delivering care excellence than short wait times and board-certified doctors – The Villages Health offers these benefits and so much more. Our health care model is as unique as the communities we serve and is specifically designed to meet the individual needs of our patients.

We’ll Treat You Like Family

The Villages Health has a team of 60+ board-certified physicians across more than 15 medical specialties. If you’re ready to experience the difference for yourself, find the convenient care center location nearest you and speak to one of our friendly new patient specialists. They’ll answer your questions and help you schedule your first primary care or specialty care visit.

For more information click here:
Patient Experience Resources

**Source: UnitedHealthcare measured the performance of The Villages Health with The Healthcare Effectiveness Data and Information Set (HEDIS), a tool developed by the National Committee for Quality Assurance (NCQA) that’s used by more than 90 percent of America’s health plans to measure the level of care and service.

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Based on my experiences with The Villages Health, I can't see any reason why you would want to be anywhere else!

Terry Rudrum, Patient at Brownwood Care Center