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I came in wearing two hearing aids and Dr. Monterro asked why I was wearing two hearing aids and I said “Well, I guess it’s because I have a hearing loss” and she said, “I understand that, but your hearing is perfect in your right ear, it’s the left ear that has a hearing loss and you only needed one hearing aid." I was very impressed with the honesty and integrity in addition to her skills. She also has a great personality.