A Message from our Chief Medical Officer Regarding Your Care
As you are aware, COVID-19 (coronavirus) is a serious concern all across the country and the world. Social distancing is the one thing we can all do to reduce the spread to protect ourselves and others. To that end, The Villages Health is moving rapidly to reduce both the number of patients (both sick and healthy) in the care centers, and the number of our team members working in and traveling through our facilities – all without sacrificing the level of care we deliver to you and our community.
To that end, we are now offering telehealth visits. Many of your medical concerns can be addressed by this visit type. You can now hold an appointment with your provider over the telephone, with an option to connect by video coming soon. This is the best way to assure your safety, and the safety of our other patients and team members.
If you have an upcoming appointment, you will be contacted soon (if you haven’t been so already) to discuss updating your appointment to a telehealth visit. You will not have to reschedule or cancel your appointment.
If you do not want a telehealth visit, you will have the option to reschedule or cancel your upcoming appointment.
If you wish to schedule a future telehealth appointment, you may do so by calling your care center to schedule an appointment just as you have done in the past.
Please be advised, if your situation requires an in-office visit we will still see you. However, your need will first be assessed by our medical team. Before you are permitted to enter the care center, you will be screened for potential COVID-19 exposure. If you are symptomatic, you will be advised to self-quarantine. Testing supplies are not available at the Care Center at this time.
I want to assure you that The Villages Health is still here and available to keep you healthy and to heal you quickly. Thank you for your patience, flexibility and understanding during this unprecedented time.
Jeff Lowenkron, MD, MPP
Chief Medical Officer
The Villages Health