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Agent Corner

Patient Privacy

At The Villages Health, we are committed to handling and using your protected health information with care. This Notice of Privacy Practices describes the personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information. This Notice is effective August 2019.

If you have questions and would like additional information, you may contact the Practice’s Privacy Officer at:

Phone: (352) 674-6060
Email: tvhprivacy.officer@thevillageshealth.com

NOTICE OF PRIVACY PRACTICES (PDF)

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I came in wearing two hearing aids and Dr. Monterro asked why I was wearing two hearing aids and I said “Well, I guess it’s because I have a hearing loss” and she said, “I understand that, but your hearing is perfect in your right ear, it’s the left ear that has a hearing loss and you only needed one hearing aid." I was very impressed with the honesty and integrity in addition to her skills. She also has a great personality.

Art Minier, Patient at Creekside Care Center