Agent Corner

Creating Personalized Patient Experiences

Ensuring Your Successful Health Care Journey

Our expert care teams are on a mission to keep you healthy and heal you quickly. Led by a board-certified primary care physician, each team consists of Advanced Practice Providers (APPs) who enhance the services you receive before, during, and after each appointment.

How It Works

We use a team-based approach to provide our primary care physicians with the flexibility to answer your questions and meet your medical needs quickly. Your care team’s Physician and Medical Assistants are always available to address your concerns, assist with your requests, and gather information to help your primary care physician make better treatment and diagnostic decisions.

Your Care Team in Action

Our teams of medical professionals work together every step of the way to provide you with the best care possible.

  • Primary Care Services
  • Specialty Care Services
  • EZ-Care Services
  • Hospital Care
  • Preventative Care
  • Screenings & Testing
  • Prescription Management
  • Chronic Condition Management

In addition to the care you receive from your health care providers in the office, we also provide ongoing education resources to help you be your best between visits. Click here to access: Patient Experience Resources

  • News & Announcements

    Patient Experience Survey

    We work hard to provide outstanding care every time you visit The Villages Health. After your visit, your insurance provider may contact you to complete a survey about your experience. If you get a call, please take a few moments to share your thoughts!

    Preview Survey

  • Call Us First

    Feeling sick, in pain, or not quite right? Call our EZ-Care services at 844-TVH-WELL to get quick, convenient care at one of our primary care centers. Available same day, after hours, and even on Saturdays.

    Learn More About EZ-Care

  • World-Class Care Services

    Your primary care physician coordinates with a team of Advanced Practice Providers (APPs), including Physician Assistants and Medical Assistants, to ensure that you’re always getting the right care at the right time at the right place – all close to home.

    Meet Your Care Team

  • Questions About Medicare?

    Want to know more about your options under Medicare? We break down all the details about Medicare from A to D and provide you with important enrollment information to ensure you’re getting the best care possible.

    Learn About Medicare

  • Visit a Health Insurance Resource Center

    Trouble navigating the ins and outs of health insurance? A Health Insurance Resource Center can connect you with a licensed insurance agent to evaluate your options, assess your benefits, and select plans that meet your budget.

    Find a Resource Center

  • Patients In Their Own Words

    “After all the years that we’ve been there – almost from the beginning when they opened the doors, I am constantly impressed with the quality of health care that we get and the communication.”

    Ray Burhop, Patient at Colony Care Center

Current Patients

Preparing for Your Visit

Get the most out of your next visit by taking a few simple steps to prepare:

  • Gather any documents you might need. (Download medical release forms here)

  • Review any special directions from previous visits.

  • Ask friends or relatives to accompany you if necessary.

  • Write down any questions you have for your doctor.

  • Bring a sweater or jacket (Our care centers can get chilly!).

  • Arrive 5-10 minutes before your appointment (We’ll see you right away!).

Access Patient Portal

Future Patients

Why Choose The Villages Health?

Our goal is to keep you healthy and help you heal quickly. That’s why we’ve designed a unique healthcare system to provide you with access to the medical resources and wellness programs you need to empower your active lifestyle.

World-Class Doctors & Facilities
Coordinated Primary & Specialty Care
60 & 30-minute Appointments
Little to No Wait Times
Multiple Convenient Locations
Doctor-Approved Learning Resources

Learning Center

Explore our interactive Wellness Programs, in-person classes, and video resources to learn more about maintaining a healthy, active lifestyle.

All Wellness Programs and classes are open to patients and non-patients.

Visit Learning Center

Medicare Enrollment

Questions about Medicare? We’ve got all the answers and resources to help you make the best decision for your health and budget.

View Medicare Resources

Frequently Asked Questions

  • How do I become a patient?

    Your first step to becoming a patient with The Villages Health is scheduling a new patient appointment. Simply make a new patient appointment request online and one of our patient service representatives will contact you to schedule your appointment as soon as possible. You can also begin your journey by scheduling a tour of one of our care centers with one of our new patient specialists. You can also call us at 352-205-4032.

  • Do I have to be a resident of The Villages to become a patient?

    You DO NOT have to live in The Villages community to become a patient with The Villages Health. In fact, many of our patients are not!

  • What can I expect from your care team?

    Our team of world-class healthcare professionals is dedicated to providing the very best service to keep you healthy and out of the hospital. Your doctor will always take the time to listen to your concerns, answer your questions, and explain their diagnosis. We make it easy to schedule and coordinate your care between our primary and specialist providers.

    • We provide information about all diseases, conditions, treatments, and medications.
    • We provide a safe, healthy, and friendly environment in all of our care centers.
    • We keep all discussions about your diagnosis, care, and treatment confidential.
    • We provide the information and guidance you need to make the best decisions for your health.
    • We follow up promptly to ensure that continuing care is effective.
    • We answer whatever questions you have about your health and care options.
  • What do you expect from your patients?

    In order to deliver the best care possible, we rely on patients to keep us informed about changes in your health, to provide us with your most up-to-date medical history, and to follow any prescribed treatment plans. Quality healthcare requires ongoing cooperation and communication between provider and patient, so we encourage you to come to appointments prepared to ask questions and participate in decisions about your healthcare.

  • What types of insurance do you accept?

    We primarily accept Medicare Advantage insurance plans from the following providers:

    • UnitedHealthcare Medicare Advantage
    • Humana Medicare Advantage
    • Florida Blue Medicare Advantage

    For an up-to-date list of all insurances we accept, view our Accepted Insurance Plans list.

  • How do I schedule an appointment?

    If you’re a current patient, you can schedule your next appointment by logging into our Patient Portal or by calling 352-205-4032.

  • How can I get a referral to see a specialist?

    One of the advantages of being a patient of The Villages Health is the coordination of care between primary care doctors and specialists. If your doctor determines that you need to see a specialist, their office will work with you to schedule the appointment at a convenient time.

    You can also schedule an appointment with a specialist right away by filling out this online form.

  • What happens if I need care after hours or in an emergency?

    Our in-person and telehealth EZ-Care Services allow our primary care patients to access same day and after-hours care in a variety of ways. Call us any time at 844-TVH-WELL or visit https://thevillageshealth.com/ez-care/ to find the right care options when you need them.

    If you are experiencing a medical emergency, you should dial 911 for immediate medical attention.

  • How do I pay my bill?

    Our Patient Portal makes it quick and easy to manage your care with The Villages Health. Simply log-in to view your statements and make any necessary payments.

Accepted Insurance Plans

The Villages Health primary care division accepts the Medicare Advantage plans listed below.

UnitedHealthcare Medicare Advantage Plans

UnitedHealthcare The Villages MedicareComplete 1
(HMO) H1045-025

UnitedHealthcare The Villages MedicareComplete 2
(HMO-POS) H1045-027

AARP MedicareComplete Choice
(Local PPO) H2406-016

AARP MedicareComplete Choice Plan 2
(Regional PPO) R7444-003

UnitedHealthcare Medicare Advantage Walgreens
(HMO C-SNP) H1045-048-004

Humana Medicare Advantage Plans (Effective 2022)

Humana Medicare Advantage (Effective 2022 – accepting plans for residents living in select zip codes in Sumter, Lake and Marion Counties.)

Florida Blue Medicare Advantage Plans

BlueMedicare Classic
(HMO) H1035-019

BlueMedicare Select
(PPO) H5434-002

BlueMedicare Choice
(Regional PPO) R3332-001

Questions about insurance or ready to book a new patient appointment?

Call Us 352-205-4032

Find Your Provider

Browse our comprehensive guide to all the physicians and specialists at The Villages Health.

View Provider Directory

Stay Informed

Sign up for our newsletter to receive the latest news.

Based on my experiences with The Villages Health, I can't see any reason why you would want to be anywhere else!

Terry Rudrum, Patient at Brownwood Care Center